Payment Policy

Last updated: December 30, 2025

This Payment Policy explains the payment methods accepted on Maison York and how payments are processed when you place an order with Maison York.

By completing a purchase on our website, you confirm that you are authorized to use the selected payment method and that the payment information you provide is accurate and complete.

Accepted Payment Methods

We accept the following payment methods at checkout:

Cards

  • Visa

  • Mastercard

  • Diners Club

  • Discover

  • Maestro

  • UnionPay

Wallets

  • Apple Pay

  • Google Pay

  • Paypal

All payments are securely processed through Shopify’s PCI-compliant payment infrastructure. We do not store or have direct access to your full payment card details.

Currency

All prices and transactions on maisonyork.com are processed in USD unless otherwise stated at checkout.

Payment Authorization & Verification

By placing an order, you authorize us to charge the full order amount (including applicable taxes and shipping) to your selected payment method.

In some cases, additional verification may be required to protect against fraud. Orders may be delayed or cancelled if payment authorization fails or if further verification cannot be completed.

Failed or Declined Payments

If your payment is declined:

  • Please check that your billing details match your payment provider’s records

  • Try an alternative payment method

  • Contact your bank or payment provider for further assistance

We are not responsible for fees or charges applied by your bank or payment provider.

Refunds

Approved refunds are issued to the original payment method used at checkout.
Refund timelines are outlined in our Return & Refund Policy and may vary depending on your bank or payment provider.

Contact Us

Website: Maison York

Registered Company Name: Regal Regency LLC

Registered Address: 8 Regency Ridge Andover MA 01810

Warehouse Address: 5230 S 19th St, Lincoln, NE 68512

Email: support@maisonyork.com

Phone: +19782743162

Customer Service Hours:
Monday to Friday, 9:00 a.m. – 5:00 p.m. (US time)
Closed Saturday and Sunday

Response Time:
24–48 hours (working days)

If you need any further help or clarification, you can reach us through our Contact page